Popular Articles
What is an Agent ID?
An agent ID allows your business to identify which member of staff took a payment. When you sign up for an account with Paytia you will be asked to create agents. Each agent will be a member of your staff. Each agent is assigned with an agent ID so ...
What is an OTP code?
Entering your OTP verification code When you register for a Agent Capture Assist account you would have entered your first name, last name and an email address you can be contacted at for account notifications and billing. To verify we have got a ...
How do I add the Paytia payment service IP address to my payment gateway?
Trusting Paytia on your payment service gateway account Some payment gateways operate by whitelisting the IP address where payment requests are sent from. If this is a requirement you will need to use the following details to trust Paytia on payment ...
How do I update my payment card?
Showing the process of updating the users payment card When your subscription expires for a variety of reasons, such as an expired card. The merchant portal will require you to update your card. To do this - 1. Navigate to the Dashboard sub-menu on ...
How do I make an agent call-return?
This article will show you have to make an "agent call-return" for an user This article outlines call return functions and how to configure them. It covers the following: What is agent call-return? Purchasing additional telephone numbers Assigning ...