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How do I configure my Agent Capture Assist?
Getting started with Agent Capture Assist This article outlines Agent Capture Assist functions and how to configure them. It covers the following: Initial configuration Administration console orientation Managing payments Administering users and ...How to sign up for your Paytia 14 day free trial as a Stripe payment user
How to sign up for your Paytia 14-day free trial as a Stripe payment user Step 1: Start Your Free Trial Go to the Paytia signup page. Fill in the required fields: First name Last name Company name Email address (entered twice for confirmation) Choose ...How Paytia’s Telephony Services Enable Secure and Compliant Phone Payments
As a trusted business providing services to customers, securing customer payment details during telephone transactions is critical. Paytia’s secure payment solutions ensure that businesses can process phone payments without ever seeing or hearing ...Address Verification for card processing (AVS)
What is Address Verification in Card Processing? Address Verification, also known as the Address Verification Service (AVS), is a security measure used during card payment transactions. Its purpose is to reduce fraud by ensuring the billing address ...Technical Support Article: 3CX Sending Triple DTMF Tones Due to RTP Marker Bit Misconfiguration
Issue Overview Paytia’s telephony engineering team has identified an issue where a 3CX telephone system, when connected to Paytia over SIP, is sending three DTMF tones for each key press instead of one. This behaviour was traced back to a ...
Popular Articles
What is an Agent ID?
What is an Agent ID? An Agent ID is a unique identifier that allows your business to track which member of staff processed a payment. It ensures accountability and provides a clear record of sales and payment activities. Purpose of an Agent ID: ...What is an OTP code?
Entering Your OTP Verification Code for Agent Capture Assist To complete the registration process for your Agent Capture Assist account, you’ll need to verify your email address by entering the OTP (One-Time Password) sent to your registered email. ...How do I add the Paytia payment service IP address to my payment gateway?
Trusting Paytia on your payment service gateway account Some payment gateways operate by whitelisting the IP address where payment requests are sent from. If this is a requirement you will need to use the following details to trust Paytia on payment ...How do I update my payment card?
To update your payment card and resolve a subscription issue on Paytia, follow these steps: Step-by-Step Process to Update Your Payment Card Log in to the Paytia Merchant Portal Access the Paytia portal using your credentials. Navigate to the ...How do I make an agent call-return?
This article will show you have to make an "agent call-return" for an user This article outlines call return functions and how to configure them. It covers the following: What is agent call-return? Purchasing additional telephone numbers Assigning ...