Paytia allows Stripe users to securely take card payments during telephone calls while keeping sensitive card details away from business users and systems.
This guide explains how to create your Paytia account, connect Stripe, configure your telephone service and activate your 14-day free trial.
Go to the Paytia sign-up page and complete the registration form.
Enter:
First name
Last name
Company name
Email address
Confirm your email address
A secure password
You will also need to confirm that you agree to Paytia's:
Terms of Service
Privacy Policy
Cookie Policy
Once complete, click Create Account.
Paytia will send a verification email to the address you entered during registration.
Open the email from Paytia.
Click Verify Email Address.
Follow the confirmation link to activate your account.
Once your email address has been verified, you can continue with the Paytia setup process.
After signing in, Paytia will guide you through the main setup stages.
You will need to:
Connect your Stripe account
Configure your telephony
Register your payment card for Paytia billing
Click Get Started! to begin.
Paytia uses your Stripe account to process payments.
You can either connect an existing Stripe account or create a new Stripe account during setup.
Click Next to begin the Stripe connection process.
Sign in using the email address associated with your Stripe administrator account.
If Stripe requests additional authentication, complete the two-factor authentication process.
This may involve entering a verification code sent to your registered telephone number.
Stripe will then display the accounts available to you.
Select the Stripe account or sub-account that you want Paytia to use.
Click Connect to authorise the connection between Paytia and your selected Stripe account.
Click Next and follow the Stripe account creation process.
Stripe will guide you through the information required to create and verify your account.
This may include:
Your email address
A Stripe password
Business information
Bank account details
Company ownership or shareholding information
Director details
Any additional information required by Stripe for verification
Complete the Stripe verification process before continuing.
Once Stripe has been connected, Paytia will guide you through your telephone payment setup.
Select the currency you want to use when processing payments through Paytia and Stripe.
Search for an available Paytia telephone number using a city name or area code.
Select the number you would like to use.
Enter the telephone number where you want Paytia to send incoming customer calls.
This could be your:
Existing business telephone number
Office telephone system
Contact centre
Mobile telephone
Other suitable business destination
Confirm the configuration so Paytia can route calls received on your Paytia number to your chosen destination.
You do not necessarily have to advertise a new Paytia telephone number to your customers.
If you want to continue using your existing business telephone numbers, see:
How do I use my current business telephone numbers?
Before completing setup, review the Paytia subscription package you have selected.
Choose your preferred billing option:
Monthly
Annual
The annual option includes the discount displayed during the sign-up process.
Enter the payment card that you want Paytia to use for your subscription billing.
Then:
Review your order and billing details.
Tick the authorisation box for Paytia billing.
Click Submit.
Your payment card details are used for your Paytia subscription. They are separate from the Stripe account you have connected for processing your customers' payments.
Once setup has been completed successfully, your Paytia 14-day free trial will be active.
You can now start using Paytia to:
Receive calls through your configured Paytia telephone service
Securely capture customer card details
Process payments through your connected Stripe account
Keep payment card information away from the person taking the payment
Your Paytia service is now ready to use.
If you experience any problems during sign-up, Stripe connection or telephone configuration, contact Paytia Support for assistance.