Can I send my customer a payment receipt?

You can. This article explains how to activate, setup and use the customer payment-receipts function

1. Setting up the payment-receipt function

2. How to send customers a payment receipt

 

1. Setting up the payment-receipt function

1. Go into the administration portal and select Configure user screen on the left-hand menu
   
   
2. Click the Data-capture sub-menu.  Here is the link to that page.
   
   
3. You will see a field name called Customer email address. Click the edit button on the far right of that row. This will open up the edit form. 
   
   
   
   
4. Set the Required/Not Required option to Not Required. This will show it, but make it optional to complete.
5. Set Hide/Show to Show to add the customer-email field to your user's payment screen.
   

2. How to send customers a receipt 

Now customer receipts are enabled your users will see the tick-box option in the Agent Capture Assist to send your customer a payment receipt when a successful payment is transacted.

This option appears below the amount field on the payment form.

 

When ticked you will be able to type in your customer's email address

 

Once a successful payment completes the customer will be emailed a payment receipt.

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