Do I Need to Replace My Existing Telephone Number?

Do I Need to Replace My Existing Telephone Number?

Do I Need to Replace My Existing Telephone Number?

No, you do not need to replace your existing telephone number to use Agent Capture Assist. Instead, you can forward calls from your Agent Capture Assist number to your existing business telephone number.

Here’s how it works:

  1. Dedicated Payment Number

    • Your Agent Capture Assist number serves as a dedicated line for handling payments. This ensures that your payment process is separate from other business calls, streamlining operations and enhancing security.

  2. Call Forwarding Setup

    • Forward incoming calls from your Agent Capture Assist number to your current business telephone number. This allows customers to reach your staff while experiencing the added security of the payment service.

  3. Enhanced Customer Experience

    • Customers who call your dedicated payment number will benefit from an extra level of security during transactions. This setup reassures them that their sensitive card details are handled with the utmost care and compliance.

By utilizing call forwarding, you can maintain your existing business operations while integrating Agent Capture Assist for secure payment handling. This seamless setup ensures both business efficiency and customer trust.

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