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• How do I set up Agent Capture Assist for the first time?

  How to get up and running using Agent Capture Assist Contents 1. How to sign-up and login to Agent Capture Assist 2. Connecting your payment provider account to Paytia 3. Set up your telephony 4. Register your payment card 5. Getting started Sign up ...

• How do I configure my Agent Capture Assist?

  Getting started with Agent Capture Assist This article outlines Agent Capture Assist functions and how to configure them. It covers the following: Initial configuration Administration console orientation Managing payments Administering users and ...

• How do I use Agent Capture Assist to take payments?

  How users of Agent Capture Assist sign in, receive calls, make calls and take payments First things first If you have been set up as a user then you will have received a 'welcome' email. If you don't, then ask your administrator to create you as a ...

• How do I use Paytia Agent Capture Assist for PayPal?

  How do I setup my PayPal account for Agent Capture Assist to connect? You'll need to create an API username for PayPal that's different from your main account username. You can only access PayPal via API only if you have a PayPal Premier / Business / ...

• Am I able to use an existing phone number with Agent Capture Assist or will I need to be assigned a new phone number?

  Number Porting Agent Capture Assist supports Local Number Portability (LNP) which allows customers to migrate their existing numbers to Paytia. Optionally, customers may also choose to have Paytia provision new local phone numbers. ( numbers ...