Gateway error messages

Gateway error messages

This article tries to add some context to error messages Paytia sees generated by payment gateways.

1. Security violation - if you see this it is generally caused due to Paytia being unable to get the gateway to authenticate our connection. We suggest you check your merchant payment gateway account details on the Paytia administration portal, manage payment gateway page.

Things to check are username, passwords, API service keys.
If this doesn't resolve the issue check if your payment gateway needs to trust the Paytia platform IP address. Some gateways have this extra level of security.

See article How do I add the Paytia payment service IP address to my payment gateway?

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