How do I add an additional user license?

How do I add an additional user license?

The following article will guide to to adding an additional user license for your account

If you are logged onto Paytia's platform you can use this link to automatically take you there -

Whilst logged into your merchant account click on Subscription and billing the left-hand menu, there you will see Add extra features


Proceed with clicking on Add extra features and you will be able to see all the available licenses your account can purchase (Licenses available vary on the package you are assigned to)

Find the license that will be titled similar as below -


From here you will be given the option to choose how many additional users you wish to purchase, once you have chosen your select number of agents, click Pay Now.


If you are logged onto Paytia's platform you can use this link to automatically take you there -

    • Related Articles

    • How do I add additional SIP numbers?

      This article will show you how do add additional SIP numbers to your Paytia account. Adding more numbers When you have SIP calling services enabled on your Paytia account it will unlock additional features under the Payment line menu option. If you ...
    • User role rights

      This article will guide the merchant on creating user role rights and how to apply them to user that they create A mechanism that will be useful when creating users is the creation of User role rights. The Paytia platform uses security rights to ...
    • How do I add an user?

      Adding agents for capturing User ID and using the Virtual Terminal Agents exist in the system for two licenses; Capturing an User ID number when using the Paytia service by telephone handset only Providing the user access to the Paytia Secure Virtual ...
    • Extra features

      Adding extra features to your merchant and user account To add extra features find the Subscription and billing sidebar on the left-hand side of the admin portal, there you will find just below the add extra features button. Once you have clicked on ...
    • Set the countries your company operates in

      How can we set the countries we take payments for? Login to the portal Pick operating countries Select your country Set default country Operating country allows you to pick the countries your user's process payments for. To check if you have the ...