How do I add my own email service to send payment links?
Configuring Your Business Email for SMTP Emails in Paytia
To enhance your business branding and ensure professional communication, you can configure your business email domain for sending SMTP emails through Paytia. Follow these steps to set up your SMTP email account in the Paytia merchant portal.
Accessing the Portal
- Navigate to the Paytia Merchant Portal.
- Log in using your administrator credentials.
Configuring SMTP Settings
Step 1: Navigate to Email Settings
- From the left-hand menu, select Settings.
- Under the settings menu, click Feature settings to locate the SMTP email configuration section.
Step 2: Enter Email Configuration Details
In the SMTP Email Settings page, fill in the following fields:
-
Send a test email to:
Enter the email address where the test email will be sent to confirm the setup is successful.
-
Hostname:
Enter your email provider's SMTP server address (e.g., smtp.mydomainname.com
).
-
Port:
Specify the port for SMTP connections (e.g., 465
for SSL).
-
Username:
Provide the email address you want to use as the sender.
-
Password:
Enter the password for your email account.
-
Security Protocol:
Select the protocol used by your SMTP server (e.g., SSL
or TLS
).
Step 3: Save and Test
- Once all fields are complete, click Save & Test Details.
- Paytia will attempt to log in to your email server and send a test email to the specified address.
- Check your email inbox to confirm the test email was received successfully.
Notes:
- Domain Requirements: The SMTP configuration must use a dedicated email server. This feature requires an additional Paytia license.
- Error Handling: If the test email fails, double-check your SMTP settings, username, and password. Ensure the security protocol and port match your email provider's configuration.
- Activation: Once the test email is delivered successfully, the service will be activated for live use.
By setting up your SMTP email account, you can ensure that all payment link emails sent via Paytia reflect your business's branding, enhancing trust and professionalism in customer interactions.
Related Articles
How do I use Payment links to create a payment?
Using Payment Links to Create a Payment on Paytia Step 1: Login Ensure you are logged into the Paytia merchant portal to begin. Starting a Payment Access Payment Links: On the left-hand side menu of the merchant portal, click on the Payment Links ...
How do I sign up to Payment links?
How to Sign Up for Payment Links Follow these simple steps to sign up for a new Payment Links account and start securely taking payments: Step 1: Enter Your Details Fill in the required fields: First Name Last Name Email Address Password: Ensure your ...
Ecommerce payment report
Accessing Ecommerce Payment Reports on Paytia Paytia provides detailed reports for ecommerce transactions, including payment links and web checkout transactions. These reports can be accessed through the administrative portal or user view. Follow the ...
How do I add an user?
Adding agents for capturing User ID and security pin Agents exist in the system for two licenses; Capturing an User ID number when using the Paytia service by telephone handset only Providing the user access to the Paytia SAgent Capture Assist web ...
Can I send my customer a payment receipt?
Sending a Customer Payment Receipt Using Paytia Paytia allows you to email payment receipts directly to customers after a successful transaction. Follow these steps to activate and use the payment receipt functionality. 1. Setting Up the ...