How do I cancel my Keyphone account?
How to Delete Your Paytia Account
Deleting your Paytia account is a permanent action that involves removing all data and associated services from the platform. Follow the steps below carefully.
Key Points to Note Before Deleting
-
Data Removal:
- All personal identity data will be permanently deleted.
- All existing transaction records and telephony records will be erased.
-
Phone Number Release:
- Your Paytia secure payment telephone number will be released and cannot be reassigned.
-
Backup Your Data:
- Ensure you download any required details by using the "Export to Excel" feature before proceeding with deletion.
Steps to Delete Your Paytia Account
-
Log In to Your Account:
- Visit Paytia Login and log in using your credentials.
-
Access Account Deletion:
- Navigate to the menu on the left-hand side.
- Select Subscription and Billing, then choose Delete Account.
-
Confirm Deletion:
- Review the warnings on the account deletion page.
- Click Yes, Proceed With Account Deletion to confirm your decision.
-
Email Verification:
- Check your registered email for a verification link.
- Click the link to verify your request.
-
Final Approval:
- The Paytia system administration team will review and approve your account deletion request.
- Once approved, you will receive a confirmation email.
Final Confirmation
After the account deletion is approved, your Paytia account will be permanently deleted, along with all associated data and records. Ensure you have backed up all necessary information before initiating the deletion process.
Related Articles
How do I cancel my Paytia account?
How to Cancel Your Paytia Account If you wish to delete your Paytia account, follow these instructions carefully. Please note that deleting your account will result in the following: Permanent Data Removal: All personal identity data associated with ...How do I cancel my Payment links account?
How to Cancel Your Payment Links/Paytia Account If you need to cancel or delete your Paytia account, follow the steps below. Be aware that this action is permanent and involves the following: Personal Data Removal: All personal identification data ...How do I sign up for Keyphone?
How Users Sign Up for a Keyphone Account Step-by-Step Guide Provide Basic Information Enter your first name, last name, email address, and password. Ensure your password includes a combination of lowercase letters, uppercase letters, numbers, and ...Feature settings
Note: Feature settings are all licenced so you may not have all the settings we will explain on this article. The Feature settings are used for system wide services allowing control of different aspects of the Paytia service. To find Feature ...How do I turn off the Keyphone setting?
The Keyphone setting will allow you the choice on whether you wish your merchant/agent to take payments via the phone without the use of Agent Capture Assist. This article will guide you on how to access this setting. Contents of Keyphone setting ...