How do I update my payment card?

How do I update my payment card?


To update your payment card and resolve a subscription issue on Paytia, follow these steps:

Step-by-Step Process to Update Your Payment Card

  1. Log in to the Paytia Merchant Portal
    Access the Paytia portal using your credentials.

  2. Navigate to the Dashboard
    On the left-hand side menu, click on the Dashboard sub-menu.


  3. Click “Update Payment Card”
    Locate and click the button labeled Update payment card.

  4. Enter Your New Card Details

    • A pop-up window will appear prompting you to enter your payment card information.
    • Fill in the required fields, including the card number.
    • Ensure your details are correct before proceeding.

  5. Submit the Card Information

    • Click the Submit button to save the updated card details.
    • Wait for confirmation that your card has been successfully updated.

  6. Renew Your Subscription

    • If your subscription is Inactive, you will see a red warning message:
      “Your subscription has expired. Please click the Renew Subscription button.”

    • Click the Renew Subscription button to reactivate your account.

Confirmation

Once your payment details are updated and your subscription is renewed, you can resume using Paytia's services.

Troubleshooting

  • If you encounter any issues during this process, such as a failed update or submission error:
    Contact Paytia Technical Support:

By following these steps, you can ensure uninterrupted access to Paytia's platform.


    • Related Articles

    • Controlling Card Brand and Card Type Acceptance with Paytia

      Controlling Card Brand and Card Type Acceptance with Paytia Paytia provides administrators with the ability to control which card brands and types are accepted for telephone payments. This feature enhances security and aligns with business ...

    • How do I register my payment card?

      How to Register Your Payment Card Registering your payment card is a quick and straightforward process. Follow the steps below to securely add your card to your Paytia account for use with Paytia’s products and services. Step 1: Verify Your Email ...

    • Paytia portal · Payment rules

      Managing Payment Rules Payment rules let you attach your own business logic to the checkout. A rule watches for a condition — a card type, a country, a payment amount, a service key — and, when it matches, takes an action: show or hide a payment ...

    • What you need to provide banks to get your card processing application assessed

      Credit Card Processing Account – Required Company Information This document outlines the standard company information and documentation typically required to sign up for a credit card processing (merchant) account with acquiring banks or payment ...

    • Payment forms - allowing customers to choose to store their card on their account for future purchases

      Stripe Stripe doesn't allow customers to make their own choice to have their payment card details stored to file or not. By default Stripe always captures a card to a customer account and sets it as a default payment type. Although useful it isn't ...