How do I update my payment card?

Showing the process of updating the users payment card

When your subscription expires for a variety of reasons, such as an expired card. The merchant portal will require you to update your card.

To do this -

1. Navigate to the Dashboard sub-menu on the left-hand side of the page.

2. You will see a button labelled Update payment card, click it.

3. A pop-up will appear asking you to update your payment information.



4. Enter your new card information in the pop-up window, then click Submit.


If your card details have been updated, you can now reactivate your subscription and continue using Paytia's services if your account was previously inactive.



If you have any issues please raise a case with Paytia's technical support - techsupport@paytia.com 

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