How do we get users active?

How do we get users active?


Activating Users in Agent Capture Assist

To enable users to log in and take payments, follow these steps:

Step 1: Access the User Panel

  1. Go to the User Panel - Access screen in the administration portal.
  2. Select the Reset Password option for the user. This will open the User Panel - Access window.

Step 2: Set the User's Email Address

  1. Ensure the correct email address is entered in the User email field.
  2. Click the Resend Password Link button to send an email verification link to the user.

Step 3: Complete Email Verification

  1. The user will receive an email from Paytia with a verification link.
    • Note: Ensure that your email system allows emails from *.pay729.net and check the junk or spam folders if the email isn’t found in the inbox.
  2. The user should click on the verification link in the email to set their password.

Step 4: User Login

After setting the password, the user can log in to Agent Capture Assist with the following credentials:

  • Username: The email address set for the agent.
  • Password: The password set via the verification link.

This process ensures your agents can securely access the portal and begin processing payments effectively.


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