How to Cancel Your Payment Links/Paytia Account

How do I cancel my Payment links account?


How to Cancel Your Payment Links/Paytia Account

If you need to cancel or delete your Paytia account, follow the steps below. Be aware that this action is permanent and involves the following:

  1. Personal Data Removal: All personal identification data will be deleted.
  2. Transaction Records Deletion: All transaction records stored in Paytia will be permanently removed.
  3. Telephony Records Deletion: All telephony records will be erased.
  4. Release of Secure Payment Number: Your Paytia secure payment number will be released and cannot be reassigned to you.

Important: Before proceeding, ensure you download any essential data using the "Export to Excel" feature.

Step-by-Step Process to Delete Your Account

  1. Log into Your Paytia Account

  2. Navigate to Subscription and Billing

    • On the menu, select Subscription and Billing.
    • Choose the Delete Account option.

  3. Review Deletion Terms

    • Carefully read the warnings and confirm your understanding.
    • Ensure you are ready to proceed, as this action cannot be reversed.

  4. Confirm Deletion

    • Click on the Yes, Proceed With Account Deletion! button to confirm your decision.
    • A verification email will be sent to the email address linked to your account.

  5. Verify Deletion Request

    • Check your email inbox for the verification email from Paytia.
    • Click on the verification link to validate your deletion request.

  6. Approval by Paytia Administration

    • Once verified, your account deletion request will be reviewed by the Paytia system administration team.
    • Upon approval, you will receive a confirmation message.

Additional Notes

  • Deleting your account means you will lose access to your Paytia account permanently. You will not be able to use the same secure payment number or retrieve any previous data.
  • If you face any issues or have concerns, contact Paytia support for assistance before proceeding.

By following these steps, you can ensure your account deletion is handled securely and efficiently.


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