Third-party logs

Third-party logs

What does the third-party log menu allow me to do?

Third-party logs

The third-party logs menu allows you to see all the webhook data that Paytia returns to your system when using the Paytia API services. This menu gives access to additional detailed information by using the action buttons, View and Webhooks.

The menu gives access to the following data -

Column headerDetails of what each column shows
SR NO.The row number
USERNAMEThe admin e-mail address or username for your Paytia account
PAYTIA NUMBERThe Paytia phone number that was used when the transaction was made
TXN IDThe transaction reference number
FIRST NAMEThe cardholder's first name
LAST NAMEThe cardholder's last name
COMPANY NAMEThe cardholder's company name
CARD LAST FOUR DIGIT NUMBERThe last 4 digits of the card used to make payment
REF IDThe reference ID you sent in the API post
STATUSThe status of the transaction when processed
AMOUNTThe amount (this represents the amount field from the Secure Virtual Terminal Screen or API post)
RESERVE AMOUNTThe amount specified in the recurring payments or pre-authorisation reserve charge
TXN DATEThe date and time of the transaction
ACTIONSAdditional information accessible from buttons shown in this section


Report filters

Date range filtering

Date filtering allows you to reduce the amount of data you want to view to a specified day or date range.


If you want to select just one day's worth of data you can click the same date twice to select the start and end date as the selected day.



The keyword filter allows you to look for specific alphanumeric information stored in each column and row of the transaction table. This is useful if you are looking for a customer name, telephone number or transaction ID, or amount.

Action buttons


The View button will give you access to a consolidated summary view of all the information the Paytia platform stores on the transaction.

Example data view

Webhook request

 The Webhook Request button   will show you all the webhooks in order that the Paytia platform has sent back to your business. Webhook URL's are specified in the API post Paytia receives from your system.

Column headerDetails of what each column shows
#The row number
WEBHOOK RESPONSEThe data sent in the webhook response to your system
HTTP CODEThe HTTP code that was generated by the post of the data. We expect a 200 OK to signify everything has worked correctly
DESCRIPTIONA description of the HTTP code generated
STATUSThe post status. Was it a success meaning your system received it and acknowledged or fail where we were unable to get data to your system or your system failed to correctly acknowledge receipt of the data


Example data view


Expanded view

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