Using an Existing Phone Number with Agent Capture Assist

Using an Existing Phone Number with Agent Capture Assist

Using an Existing Phone Number with Agent Capture Assist

Number Porting with Agent Capture Assist
Paytia's Agent Capture Assist supports Local Number Portability (LNP), enabling you to use your existing phone number with the platform. This eliminates the need to change or disrupt your established contact number while enhancing your payment capabilities.

Options for Phone Number Setup

  1. Porting Your Existing Number
    If you prefer to keep your current phone number:

    • Local Number Portability (LNP) allows you to transfer your existing number to Paytia's system.
    • To begin the porting process, contact Paytia's porting team at porting@paytia.com. Please include your username in the email for quick assistance.

  2. Assigning a New Phone Number
    Alternatively, you can opt for a new local phone number provisioned by Paytia.

    • Paytia offers local numbers in 52 countries to support your business needs.
    • This is ideal if you wish to separate payment-related calls from your existing communication channels.

Steps for Number Porting

  1. Email porting@paytia.com with your username and details of the number you wish to port.
  2. The porting team will guide you through the process, including any required documentation.
  3. Once porting is complete, your existing number will be fully functional within the Paytia Agent Capture Assist system.

By leveraging number porting or acquiring a new number, you can tailor your phone setup to best suit your business needs while ensuring seamless integration with Paytia’s secure payment services.