Webhook request button

Webhook request button


Webhook Request Button Overview

The Webhook Request button in the Paytia platform provides a detailed log of all webhook interactions associated with a specific call or transaction. This feature is designed to help administrators and developers track webhook data sent between Paytia and your business system, ensuring efficient and transparent communication.

Key Features of the Webhook Request View:

  1. Log Visibility:

    • Displays a chronological list of webhooks sent from the Paytia platform to your business system.
    • Shows the exact data transmitted during each webhook interaction.

  2. Access via Call Records:

    • Located in the Call Records submenu under Log Information.

    • Click the Webhook Request button from the Action column to view webhook details for a particular call.

  3. Detailed Webhook Data:

    • Includes response data, HTTP status codes, descriptions, and acknowledgment status for each webhook.

Column Headers Explained:

Column Header Description
# Row number for each webhook entry.
WEBHOOK RESPONSE The JSON data sent to your system, providing full details of the webhook's payload.
HTTP CODE HTTP response code returned by your system. 200 OK signifies successful transmission and receipt.
DESCRIPTION A description of the HTTP code, providing additional context.
STATUS Indicates the webhook's success or failure. "Success" means your system acknowledged receipt.

Example Data View:

The Webhook Request view shows structured information with expandable rows for easy navigation. Each row corresponds to a webhook sent to your system, detailing:

  • Payload data
  • HTTP acknowledgment status
  • Any issues encountered during the transmission.




    Expanded View:

Filtering and Navigation:

  1. Show Entries Dropdown:

    • Adjust the number of rows displayed on a single page for better visibility.
    • Options allow viewing 10, 25, 50, or 100 rows at a time.

  2. Search Bar:

    • Quickly find specific entries by searching for keywords, numeric values, or phrases (e.g., "stage" or "reference_id").



Advanced Log License:

  • The Webhook Request functionality is part of the Advanced Log License, which also includes access to:
    • Call Records
    • Transaction Logs
    • Third-party Webhook Logs

For businesses requiring in-depth auditing and troubleshooting capabilities, the Advanced Log License is an essential tool.

How to Use the Webhook Request Button:

  1. Navigate to Log Information > Call Records in the admin portal.
  2. Select the Webhook Request button from the corresponding row in the Action column.
  3. Review the webhook data, including responses and statuses.
  4. Use filtering options to narrow down your search or adjust the number of entries displayed.

This feature ensures complete transparency and accountability for all webhook interactions, helping you troubleshoot and maintain a seamless integration between Paytia and your business system.


    • Related Articles

    • What does the call records log menu allow me to do?

      Call Records in Paytia Overview The Call Records menu provides an overview of all inbound and outbound telephone calls made through the Paytia platform. This menu gives access to additional detailed information using the Action buttons: View and ...

    • Access third-party webhook logs

      What Does the Third-Party Webhook Log Show? The Third-Party Webhook Log provides a comprehensive view of all data received from third-party systems into the Paytia platform. This data is filtered by the unique X-PAYTIA-API Key, which is specific to ...

    • Log information

      What Can You Do with the Log Information Menu? The Log Information menu on the Paytia platform provides access to detailed records and logs related to transactions, third-party integrations, and telephone calls. This menu includes sub-menus for ...

    • Call records report

      Call Records Report Guide The Call Records Report provides detailed information about telephone calls and transactions processed through the Paytia system. Below is an instructional guide on how to access, navigate, and utilize this report ...

    • CDR Details Webhooks: Push Data for Telephony Events

      CDR Details Webhooks: Push Data for Telephony Events Paytia supports webhook push messages, enabling you to transmit real-time call information to a predefined URL. This functionality allows seamless programmatic decision-making within third-party ...