What is an Agent ID?

What is an Agent ID?

An agent ID allows your business to identify which member of staff took a payment.

When you sign up for an account with Paytia you will be asked to create agents. Each agent will be a member of your staff. Each agent is assigned with an agent ID so that every payment taken can be attributed to a sales agent.

 Note: agentID's can contain Alpha Numeric values if the telephony service is providing the agentID through to Paytia. This is a custom integration type you cna ask about by contacting techsupport@paytia.com 


    • Related Articles

    • How do I use Agent Capture Assist to take payments?

      How users of Agent Capture Assist sign in, receive calls, make calls and take payments First things first If you have been set up as a user then you will have received a 'welcome' email. If you don't, then ask your administrator to create you as a ...
    • Can I have more than one merchant ID?

      Adding multiple merchants ID's to the Agent Capture Assist capture form Payment gateway setup The payment gateway function was created for businesses that wish to take payments for more than one merchant ID associated to their payment gateway ...
    • How do I use Paytia Webhooks?

      Configure webhooks in the Paytia merchant administrative portal Webhooks are used to notify and send information out from the Paytia platform to third party service providers. At present the webhook service allows telephony partners that wish to add ...
    • How do I configure my Agent Capture Assist?

      Getting started with Agent Capture Assist This article outlines Agent Capture Assist functions and how to configure them. It covers the following: Initial configuration Administration console orientation Managing payments Administering users and ...
    • How do I set up Agent Capture Assist for the first time?

      How to get up and running using Agent Capture Assist Contents 1. How to sign-up and login to Agent Capture Assist 2. Connecting your payment provider account to Paytia 3. Set up your telephony 4. Register your payment card 5. Getting started Sign up ...