What is an Agent ID?

What is an Agent ID?

What is an Agent ID?

An Agent ID is a unique identifier that allows your business to track which member of staff processed a payment. It ensures accountability and provides a clear record of sales and payment activities.

Purpose of an Agent ID:

  • Identify Staff: It links each payment to a specific sales agent.
  • Accountability: Helps in maintaining records and auditing payment activities.
  • Performance Tracking: Enables businesses to monitor the performance of individual agents.

Setting Up Agent IDs:

When you sign up for a Paytia account, you will be required to create agents for your staff. Each agent will be assigned an Agent ID to ensure payments can be attributed accurately.

Features of Agent IDs:

  1. Unique Identifier: Each agent gets a distinct ID for tracking purposes.
  2. Alpha-Numeric Support: Agent IDs can include both letters and numbers. This is particularly useful for businesses using custom telephony integrations that pass agent IDs directly to Paytia.
  3. Custom Integration: If you require a tailored solution to integrate telephony services with Paytia, contact techsupport@paytia.com for assistance.

Note:

Agent IDs play a crucial role in providing transparency and organization in your payment processes, making it easier to manage your team's activities and ensure seamless operations.

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