Zoom - Changing my payment account

Zoom - Changing my payment account

This article describes the two services used to enable your Stripe payment app for Zoom meetings to function.

When you install the Zoom payment app you will be asked to create two accounts in the sign up process.

1. A Paytia platform account.
2. Your Stripe payment account.

These use separate usernames and passwords (unless you decide to set your Paytia login to also be the same as Stripe payment account).

When you create your Zoom app payment account it takes you through sign up. The first page sets up your Paytia login, then when you get to the Stripe page you should just be entering your Stripe account login details. 

If you need to reset your Paytia password you can do it here.

This is the username and password the Zoom app uses to login to Paytia.

If you want to change the Stripe account Paytia uses you can also do that by logging into the Paytia platform at 


Choose to login as Administrator and use the email address and password for the Paytia account.



Head over to the Manage payments menu, then click the Payment gateway setup sub-menu.



You will see you have a Stripe profile added. If you click Re-sync Account, Paytia will guide you through logging back into Stripe. Use the Stripe login for the account you want payments to go through and Paytia will associate it's service to that account instead.


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