Tech Support | Troubleshooting

Troubleshooting
How do I cancel my Keyphone account?
How to Delete Your Paytia Account Deleting your Paytia account is a permanent action that involves removing all data and associated services from the platform. Follow the steps below carefully. Key Points to Note Before Deleting Data Removal: All ...
Why can't my customer confirm the amount?
Troubleshooting: Why Are Customer Key Presses Not Being Accepted? The Paytia platform operates by detecting key presses (DTMF tones) from your customer’s telephone. Each key press generates a sound that corresponds to a number, *, or #, which the ...

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