Paytia webhooks

CDR details webhooks - push data for telephony events

Paytia has the ability to send webhook push messages to a pre-defined URL allowing you to make programmatic decisions in real-time inside third-party applications.

Also see article
for more information about CDR event logging on Paytia.

Paytia passes all the information based on a call into and a second call back out of the Paytia platform.



Each value passed represents part of the call information. Each field is used as follows

Column header

Details of what each column shows

Originator

This shows if Paytia saw the active call as being a customer calling into your business "customer" or a user calling out from your business to a customer "merchant"

inddi

The telephone number that was being called to

incli

The telephone number that is calling into Paytia

Instate

The call state for how Paytia handled this stage of the call

Intimes

The in-time start for when Paytia received the call leg (this is UNIX timestamp)

intimee

The time the call leg into Paytia ended (this is UNIX timestamp)

outddi

The telephone number Paytia will be calling out to

outcli

The telephone number Paytia will be presenting when it calls out

outstate

The call state for how Paytia handled this stage of the call

outtimes

The start time for the outbound call leg (this is UNIX timestamp)

outtimee

The end time for the outbound call leg (this is UNIX timestamp)

outtimea

The timestamp for when the call-out was answered (this is UNIX timestamp)

state

The call state for how Paytia handled this stage of the call

statevalue

Information generated to track progress through Paytia IVR services. This is where the majority of webhook data on payment progress is taken from

agent id

The User/Agent that transacted a service on Paytia

hangFirstDir

Details which call leg ended the call (in/out; this is in context to the customer or merchant defined in the originator column)

hangFirstEnd

Which call leg hung up first (local/remote; this is in context to the customer or merchant defined in the originator column)

hangOutCause

Any SIP error message Paytia received when making calls




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