Agent Capture Assist administrator Dashboard
The contents of the dashboard when signed into Paytia's Agent Capture Assist
The main window of the admin console tells you the package or version of Agent Capture Assist that you're using and a summary of user activity, which includes the use of call minutes and the amount of minutes remaining.
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How do I configure my Agent Capture Assist?
Getting started with Agent Capture Assist This article outlines Agent Capture Assist functions and how to configure them. It covers the following: Initial configuration Administration console orientation Managing payments Administering users and ...How do I set up Agent Capture Assist for the first time?
How to get up and running using Agent Capture Assist Contents 1. How to sign-up and login to Agent Capture Assist 2. Connecting your payment provider account to Paytia 3. Set up your telephony 4. Register your payment card 5. Getting started Sign up ...How do I change the Agent Capture Assist address fields?
Changing the billing and shipping city fields from city selection to manual input For customers that have the Agent Capture Assist licence enabled you are able to make changes to the billing and shipping city fields so agents can either select a city ...User prompts in Agent Capture Assist
Adding a user prompt instruction script the users see when taking payments using the Agent Capture Assist The user prompts allows you to populate a window on the Agent Capture Assist and is used for providing information, URL help links or any other ...How do I use Agent Capture Assist to take payments?
How users of Agent Capture Assist sign in, receive calls, make calls and take payments First things first If you have been set up as a user then you will have received a 'welcome' email. If you don't, then ask your administrator to create you as a ...