3CX
How Paytia’s Telephony Services Enable Secure and Compliant Phone Payments
As a trusted business providing services to customers, securing customer payment details during telephone transactions is critical. Paytia’s secure payment solutions ensure that businesses can process phone payments without ever seeing or hearing ...
Technical Support Article: 3CX Sending Triple DTMF Tones Due to RTP Marker Bit Misconfiguration
Issue Overview Paytia’s telephony engineering team has identified an issue where a 3CX telephone system, when connected to Paytia over SIP, is sending three DTMF tones for each key press instead of one. This behaviour was traced back to a ...
How do I set up Paytia to work with BT One Phone?
Setting Up Paytia Agent Capture Assist with BT One Phone To enhance the security of your payment process and protect your customers and business, all customer calls must flow through the Paytia service. Below are two methods to integrate Paytia Agent ...
How do I configure SIP as a service from Paytia?
Configuring SIP as a Service from Paytia To set up a SIP trunk connection between your telephone system and Paytia's SIP as a Service product, you need to configure several essential settings. This guide provides a step-by-step breakdown of the ...
What is a Paytia secure encrypted telephone number?
What is a Paytia Secure Encrypted Telephone Number? When you sign up for a Paytia plan, you are provided with a secure encrypted telephone number designed to facilitate secure payment processing. This number serves as a dedicated and protected ...
Do I Need to Replace My Existing Telephone Number?
Do I Need to Replace My Existing Telephone Number? No, you do not need to replace your existing telephone number to use Agent Capture Assist. Instead, you can forward calls from your Agent Capture Assist number to your existing business telephone ...
How do I present calls from a custom telephone number through Paytia?
Presenting Calls from a Custom Telephone Number Through Paytia Overview If your business needs to display a custom telephone number on outbound calls, Paytia offers a solution through the Bespoke CLI (Custom Line Identification) license. This license ...
How do I use my current business telephone numbers?
Using Your Current Business Telephone Numbers with Paytia Paytia offers the flexibility to port your existing business telephone numbers, allowing you to seamlessly integrate Paytia's secure payment services without altering your customer-facing ...