What you need to provide banks to get your card processing application assessed

What you need to provide banks to get your card processing application assessed


Credit Card Processing Account – Required Company Information

This document outlines the standard company information and documentation typically required to sign up for a credit card processing (merchant) account with acquiring banks or payment service providers.



1. Business Information

  • Legal business name (as registered)


  • Trading name (if different)


  • Company registration number


  • Country of incorporation


  • Registered business address


  • Trading address (if different)


  • Business telephone number


  • Business email address


  • Website URL(s), including payment or checkout pages


  • Nature of business / business description


  • Date business commenced trading


  • What industry would you say you were in?




2. Ownership & Control (KYC / AML)

Details required for all directors, partners, or beneficial owners (typically anyone owning 25% or more):


  • Full legal name


  • Date of birth


  • Nationality


  • Residential address


  • Percentage ownership


  • Role or job title


Note: not required in initial submission, but be aware you may be asked for verified identity information later in the process.


  • Government-issued photo identification

    • Passport or driving licence

  • Proof of residential address (dated within the last 3 months)

    • Utility bill or bank statement



3. Payment Processing Information

  • Expected monthly card processing volume


  • Average transaction value


  • Maximum single transaction value


  • Card types accepted

    • Visa

    • Mastercard

    • American Express (if applicable)

  • Payment channels used

    • Card-present

    • Telephone (MOTO)

    • Online / eCommerce

    • In-app or API

    • Recurring payments

  • Supported currencies


  • Refund and cancellation policy



4. Compliance & Security

  • PCI DSS compliance status

    • Applicable SAQ type (A, A-EP, C, C-VT, D, etc.)

    • We aim for SAQ-A with Paytia active

  • Terms and Conditions URL


  • Privacy Policy URL


  • Refunds and Returns Policy URL



5. Processing History

If the business has previously processed card payments, the following is required:


  • Copies of the last three (3) months’ processing statements

    • From existing payment processor or acquiring bank

    • Statements should show:

      • Transaction volumes


  • Total processed value


  • Fees charged


  • Number of Chargebacks processed  (if applicable)





Document Checklist

  • unticked

    Business registration details

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    Director / owner identity documents

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    Business bank account information

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    Processing volume and transaction profile

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    PCI DSS and compliance information

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    Last 3 months of card processing statements




This checklist reflects standard underwriting and compliance requirements used by acquiring banks and payment service providers.


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