Credit Card Processing Account – Required Company Information

This document outlines the standard company information and documentation typically required to sign up for a credit card processing (merchant) account with acquiring banks or payment service providers.

1. Business Information

• Legal business name (as registered)

• Trading name (if different)

• Company registration number

• Country of incorporation

• Registered business address

• Trading address (if different)

• Business telephone number

• Business email address

• Website URL(s), including payment or checkout pages

• Nature of business / business description

• Date business commenced trading

• What industry would you say you were in?

2. Ownership & Control (KYC / AML)

Details required for all directors, partners, or beneficial owners (typically anyone owning 25% or more):

• Full legal name

• Date of birth

• Nationality

• Residential address

• Percentage ownership

• Role or job title

Note: not required in initial submission, but be aware you may be asked for verified identity information later in the process.

• Government-issued photo identification

• Passport or driving licence

• Proof of residential address (dated within the last 3 months)

• Utility bill or bank statement

3. Payment Processing Information

• Expected monthly card processing volume

• Average transaction value

• Maximum single transaction value

• Card types accepted

• Visa

• Mastercard

• American Express (if applicable)

• Payment channels used

• Card-present

• Telephone (MOTO)

• Online / eCommerce

• In-app or API

• Recurring payments

• Supported currencies

• Refund and cancellation policy

4. Compliance & Security

• PCI DSS compliance status

• Applicable SAQ type (A, A-EP, C, C-VT, D, etc.)

• We aim for SAQ-A with Paytia active

• Terms and Conditions URL

• Privacy Policy URL

• Refunds and Returns Policy URL

5. Processing History

If the business has previously processed card payments, the following is required:

• Copies of the last three (3) months’ processing statements

• From existing payment processor or acquiring bank

• Statements should show:

• Transaction volumes

• Total processed value

• Fees charged

• Number of Chargebacks processed  (if applicable)

Document Checklist

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  Business registration details

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  Director / owner identity documents

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  Business bank account information

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  Processing volume and transaction profile

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  PCI DSS and compliance information

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  Last 3 months of card processing statements

This checklist reflects standard underwriting and compliance requirements used by acquiring banks and payment service providers.