How should I enter monetary values in the payment IVR?
Entering Monetary Values in the Payment IVR
When using Paytia's Payment IVR system, it's important to enter monetary values correctly via the telephone keypad. The system interprets your input as though there is an imaginary decimal point. Follow the guidelines below to ensure accurate entry:
How to Enter Values
-
For whole amounts:
Enter the amount without a decimal point, followed by two additional zeroes to represent pence/cents.
- Example:
- For £100.00 or $100.00, type:
10000
- For £10.00 or $10.00, type:
1000
-
For partial amounts:
Enter the amount in pence/cents without a decimal point.
- Example:
- For £0.50 or $0.50, type:
50
- For £0.75 or $0.75, type:
75
Quick Reference Examples
| Desired Amount |
Input on Keypad |
| £100.00 / $100.00 |
10000 |
| £50.00 / $50.00 |
5000 |
| £10.75 / $10.75 |
1075 |
| £0.50 / $0.50 |
50 |
By entering monetary values in this format, the system will accurately process your payment request. If you are unsure about any inputs, contact Paytia Support for assistance.
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